Hannah Duncan

Happy Friday,

 

I just wanted to let you know that I have resigned as Vice President of Sales & Marketing for Revitalash.  My last day will be this Wednesday, October 31^st. 

 

I would love to keep in touch with you – you can find me at

 

Facebook http://www.facebook.com/hannahmurrayduncan

Or Linked In:  www.linkedin.com/in/hannahmurray

 

Have a great weekend,

 

 

Hannah Murray Duncan

Vice President, Sales & Marketing

 

Athena Cosmetics, Inc.

1838 Eastman Ave

Suite 200

Ventura, CA  93003

 

Tel: 877-909-5274 x5332

Fax: 866-466-7909

 

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Athena Cosmetics Profile

 

 

      

 
IMPORTANT: This message is intended for the use of the individual or entity to which it is addressed and may contain information, which is privileged, confidential and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering this message to the intended recipient, you are, by this notification, on notice that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please return the original message to hmurray@revitalash.com

 

Peek Behind the Beauty Biz

Many people ask me what I do when I travel. This week I have 2 shows and over 25 meetings in NY. Follow me as I give you a "Peek Behind the Beauty Business."

Day 1

8am breakfast with the girls

9:30- Christie Brinkley wins Beauty Award at HBA Expo

10:30- First conference

12:30 - Lunch with Susan Posnick Cosmetics

2:30 Social Networking class and panel discussion @HBA Beauty Expo

‎4:00 back to the expo for more meetings on packaging and design

5:30 Early dinner with the girls at Blue Fin Restaurant @ the W Hotel. Lobster Bisque poorer over a Crab filled puff pastry. Yum!

7:00 When in NY it is a must you see a Broadway show. This time it was Memphis - Amazing!

Day 2 Begins!

9am: quick meetings at HBA before media tour

Note: HBA expo is where you go to find newest trends in ingredients, bottles, packaging, and promo items.....

11:30- Better Homes & Gardens

12:30- Family Circle

1:30- Health Magazine

2pm - InStyle Magazine

3:15- People Magazine

3:45- People StyleWatch

5:00- MASSAGE! I needed it!

Day 3

It's a stormy day in NY with a tornado watch under way. No time to worry about it. I have one class and two meetings at HBA then 10 stops on the media tour!

Cosmo's Fun Fearless Female promo takes off in Times Square this morning. Going over to offices at 4 to offer assistance. :)

8:30- HBA meetings/ Best of Beauty Packaging awards
10:30- MORE magazine
11:00 - Ladies Home Journal
11:30- Lunch! Need sustenance .....

12:45 - Shape Magazine
1:15- Star Magazine
2:00- Vogue Magazine
2:30- Self Magazine
3:00- Allure Magazine

4:00- Cosmopolitan

4:30- Town & Country Magazine

George Lopez 3rd Annual Golf Classic Gift Lounge by GBK Productions

The 10 P's of Business: PERCEPTION

"Perception: We judge ourselves by our intentions. Others judge us by our actions."

Perception is my FAVORITE P of all the P's of Business. Here lies the truth in life, whether you like it or not. Please read the following three true stories that have happened in my young life. They are all perfect examples of PERCEPTION...

Story #1

My very first job was when I was 14. I worked at a small Mexican Restaurant. One night while I was closing I was supposed to be cleaning the restaurant. I told the owner, Mario, that I was finished. He looked around and said - "what about this??? and look - you forgot that!" I said "Mario, but I did this, I did that, I did that, I did this!!!"

Mario then looked at me and told me something that I will never forget. "Hannah, it's not what you do, it's what you DON'T do."

Story #2

When I was 15 years old I wanted to work at BROADWAY (which is now Macys). At the time they only hired people who were 18 years or older. I knew this, but I thought I would take the chance anyway. I walked in with a green blazer, black skirt, black nylons, high heals, and my hair in a French bun (very Jay Jacobs circa 1992). When they asked what school I went to I told them "Ventura." They thought I meant Ventura College.

I walked in like I was supposed to work there and spoke like I was supposed to work there. The PERCEPTION was that I was 18 - the manager didn't pay attention to the job application. Two days later I got the job. Six months after that someone actually asked me about school and I told them that I went to Ventura HIGH school. But by that time I had already proved myself so no one worried about it.

Story #3

When I was 19 years old I moved to Phoenix for a very short time to help a friend start up a business. I made an appointment with a very successful building company in town and had spoken to them on the phone several times. Now it was time to meet the two owners for dinner. Oh crap! Here I was 19 years old and about to try to close a business deal, for hundreds of THOUSANDS of dollars, with two hard core real estate/construction owners.

I was scared out of my mind that I would not be taken seriously because I was so young. I remembered my experience with Story #2 and pulled the same kind of outfit together. Then I went over to the restaurant the night before and tipped the door man $20 and told him my name, where I was from, and what kind of business I was in. I did the same for the hostess. Then I rented a car and driver.

The next night I made sure my driver pulled up right after the two gentlemen who I was meeting. The door man greeted me "Hello Miss Murray. Wonderful to see you again." The Hostess greeted us "Hello Miss Murray. How is your family in California doing?" And so it went. This was one of the most expensive restaurants in Phoenix at the time so the business partners were impressed. They quickly got over my young appearance and we moved forward with the deal - which was closed the next week.

(You may call this deceptive - I call it Marketing).

The moral of the stories are ....

In story #1 - Mario taught me that it doesn't matter how good I do anything. People SEE what I am doing wrong FIRST and judge me first on that - PERCEPTION.

Story #2 and #3 - It is not about what I KNEW how to do - it's about what people THOUGHT I WAS CAPABLE OF. PERCEPTION.

I know so many people who are amazing at their jobs. They are the first to go in and the last to leave. They are the first to raise their hands to volunteer and they are the only ones who don't complain. Yet, they are at the bottom of the totem pole. I believe that these people, in particular, do not understand the GAME of Perception.

• You must carry yourself a certain way.


• You must demand respect silently.


• "Facts" are actually based on OPINIONS.


• You MUST be your own PR Agent (because no one else will)


• and you must throw all fears out the window

Some people get very angry with me when I talk about perception. "That isn't how people should do business. And if they do judge me this way they are not worth doing business WITH!" Yes, that's nice. However, I don't live in the "Should" world.

As long as you follow the rules listed above people will notice you. And as long as you have the STUFF to back up the perception that you are building for yourself - you will be very successful in business and in life.

**Perception Pyramid referenced from darmano.typepad.com

10 P's of Success - Performance

As you know - there are a whole lot of talkers out there. But when all is said and done it's the DOERS that make it happen. I know that you've seen them before - the guy in the next office who always talks about how great he is, how many people he knows, and always has a way to let you know that he knows more than you. Who cares...

The truly successful people - the people that stand out in the crowd - are those that actually get it done. It doesn't matter what that guy does or doesn't do. What matters is what YOU do. That guy lives in his own world and it doesn't matter how successful you are, he will always find a way to put you down to make himself better. In the end its important that you are continually becoming better at what YOU do.

I find that there are times when I get a little lazy and start forgetting the steps that it takes to make things happen. For instance, when I was in sales I would get into moods where I didn't want to make the cold calls that I needed to make and then wonder why my sales were dropping.

Now that I'm an Executive at my place of business I find that sometimes I get distracted by whats going on in the office and I am not focused on my work or what I need to do to take my company to the next level. When it really comes down to it I am responsible for helping the company move forward. What I do affects the direction of the company. So, I need to PERFORM. I need to make it happen.

The moral of the story is - check in with yourself every once in a while. Are you doing what you're supposed to be doing? (don't lie)

Challenge yourself to be better!

The 10 P's of Business: PERSISTENCE

I was watching my daughter play soccer today and I admired all the little 7 year olds on the field. No matter how many times they missed the ball or accidentally kicked it into the other team's goalie - they kept on it. They didn't give up. I am so envious of how much they DIDN'T care about doing it wrong. They tried and tried, over and over again, until they made their goal.

If only we as adults can take a lesson from these kids - who cares if we make mistakes? It doesn't matter if we lose. It doesn't matter if we are told "no." They we try again. We do it better. We learn our lesson. We find a way to get a "yes."

There are so many adages about PERSISTENCE: "If at first you don't succeed - try, try again." Eventually you will get it right.

Persistence is a mindset:

• You must first get over the worry of being blamed. Because you will be.


• You must be brave enough to make mistakes - because there will be lots of them.


• You must understand that there are those who will be jealous of your strength and persistence - because they are not strong, and they are not persistent. (and by the way - they are the ones who are blaming you).


• You will fall on your face many times - but in the end you will be the one who others look up to

Do it over and over again - always finding a way to be better - and success will come knocking.

It is people like this that attract employers and big salaries. True - an employer does not want someone who will be constantly making mistakes. But much worse than this is someone with no drive, no ambition, or who never takes initiative because he doesn't want to be blamed.

By the way - a little hint: Ask LOTS of questions. Find someone who is very good in your field of work and pick their brain. Everyone likes to teach others what they know. Find your mentor and get as much information and advice that you can. It will help you avoid some of the mistakes.

Good Luck!

The 10 P's of Business - PASSION

It's Sunday night. For some it's the last chance to squeeze the last drops of fun out of the weekend. For others, the feeling of dread is overcoming them. The dread of getting up another day to go to a job that they dislike or find boring. But for a select few - it is just another evening that they're spending with their family. They are not plagued with worry, loathing, dread, or anything else. Some might even be making a list of what they're going to work on come morning.

These select few people love their work. They love what they do. They do not have a "JOB" but instead, have a pursuit. A goal. A mission. They're on to something and they're excited about what they are "building." Whatever that goal is they are passionate about it.

The most successful people are passionate about life. They cannot wait to get to the next level. Whether it's in their personal life or career - those who have passion work harder, more often, and are the most successful people I know. But to them it's not work - it is FUN! Yes, I have been accused of "losing my mind" because I could not wait to get back to work. But I love my work because it's exciting, and fun, and I cannot wait to see what I can do next!

If you too think that I'm crazy then you are in the wrong business. It's time for you to start figuring out what drives that passion in you. You've heard it before: Find something you are passionate about and find a way to get into a career that encompasses that thing.

Think about it - if you hate your job then you go to work everyday and clock in and clock out. You do what is required of you and you leave. But.... if you are PASSIONATE about what you do then you are finding ways to improve, do better, and be better. That is the key to success in business and your personal life.

PASSION equals happiness. Happiness equals SUCCESS.